Five Ways to Write Terms and Conditions For Your Business

OK, so you want some terms and conditions for your business. What are your options? There are just 5 to choose from:

1. Write your own. 2. Download a template from the web. 3. Let your solicitor or lawyer have a go. 4. Copy some terms from a competitor. 5. Let a credit management specialist write your terms.

Whichever option you choose should depend upon why you need business terms and conditions. Do you want some professional-looking text simply to look, well, professional? If so, then all you need to do is choose Option 2 i.e. download a cheap generic set of terms from the web.

If, however, your business will be offering goods or services on credit then you need a set of business terms suited for this purpose. This is because a great set has the ability to:

i) help prevent late payment by your customers or debtors. ii) give you real options in case of late payment or non-payment by your customers.

1. Write your own. If you have some legal training or higher education in commercial and contract law, then you could draft your own terms. But how long would it take you? And how can you be sure that you include everything important, especially from a credit management perspective?

2. Download a template from the web. If you are on a tight budget then this might be an option. But do you know who wrote the original terms and conditions template? Do they work in practice? How will they stand up in court if you need to enforce your rights? Who will create the additional clauses you’ll need for your particular business and industry? How much customisation is possible? And, again, how can you be sure that they include everything important, especially from a credit management perspective.

3. Let your local solicitor or lawyer have a go. Yes, they have the training. But in practice, how many sets of terms do they create for local businesses on a regular basis? One or two a month is usual because many solicitors are also busy focusing upon divorce, conveyancing, probate and litigation work. And the biggest question here is how much will a solicitor charge you for a fully bespoke set of terms and conditions?

In one shocking example, we saw a UK client with a little over half a page of clauses in his terms after having been charged over £3000 (US$4800) by his solicitor. Although your terms need not be lengthy to be effective, you do not need to be charged excessive amounts. In another example, the terms available online from a major UK professional body with a royal charter are over nine pages long and yet still have 5 key credit management areas completely absent with a further 7 areas requiring improvement.

4. Copy from a competitor. Whatever you do, don’t be tempted to copy a competitor’s terms and conditions. If you are caught, then there could be financial penalties and even worse, the negative publicity to suffer as a consequence. Recent European legal cases can be quoted that illustrate the perils of this route.

In any case, the copied terms are rarely sufficient to protect the business fully. This deficiency is usually due to either lack of relevant credit management terms or the absence of clauses which address key legislation such as the Data Protection Act, Sale of Goods Act etc.

5. Ask credit management specialists to create your business terms and conditions. If chosen carefully, they’ll draft a fully-customised set of terms and conditions that will be right for your business from the get-go. Make sure they are aware of the various permutations necessary for each industry sector. It is possible to word your terms so that your business can benefit financially from a free debt collection service and from massive improvements in your cash-flow. So look for a credit management professional that can not only write your business terms and client documentation but also show you how to leverage them to best effect to gradually educate your clients to pay you on time. And if you succeed here, then that will have a very positive impact on your business cashflow.

Don’t Lose An eBay eBook Sale With Silly Terms And Conditions

How many times have you seen terms similar to this at the end of a listing while browsing eBay?

“Terms and conditions! Please read before bidding”.

Payment must be made within 48 hours, if payment is not made within this time negative feedback will be left and eBay will be informed.

No new users. If your feedback is below 10 please contact me before bidding or I will retract your bid.

No time wasters, scammers or fraudsters..

Why do people do this? It’s not going to stop non paying bidders, fraudsters or scammers. What it is going to do is result in fewer sales. Sure, we all hate the non payers and eBay is a scammers paradise but do you really think having terms like that is going to stop it? Of course not.

“Payment must be made within 48 hours, if payment is not made within this time negative feedback will be left and eBay will be informed”.

If you even hint at giving me negative feedback for any reason I will simply move on to the next auction. You have just lost a sale.

“No new users. If your feedback is below 10 please contact me before bidding or I will retract your bid”.

Why pick on the newbie, we all have to start on zero feedback and most of us start by buying something. By having a silly statement like that you could have lost a customer for life.

“No time wasters, scammers or fraudsters”.

Do you really think this will stop a fraudster or a scammer?

What I am trying to say here is try and make your buyers experience as pleasant and easy as possible. For me silly terms like this sound negative and if I can get the product elsewhere I simply close the page and move on to the next auction.

We can all have unpleasant experiences from time to time on eBay and it’s not nice if you get scammed but don’t take it out on the rest of the eBay community. I would suggest you browse your listings and take a good look at your terms and conditions and if you have any negativity in your auctions have a serious think about changing them as all you are doing is harming your own sales.

All you need to do is keep your terms simple and easy to understand and you will have more sales, guaranteed.

New to Article Marketing? Read the Terms and Conditions Section First Before You Submit Your Article

So you’ve decided to write your first article in your article marketing campaign. Fantastic. I love seeing people take action.

However, before you submit your masterpiece, are you sure it will be accepted by the article directory? Here are some tips to help you be sure that your article will get accepted the first time.

I know it sounds simple, but the first thing you should do is read the instructions. Most article directories will have an in depth terms of service somewhere on the site. Read the terms of service before you submit your article. This will tell you whether or not that article is appropriate for that particular directory.

The second thing you should do is read the articles that have already been approved. I know it seems counterproductive to read your competitor’s article, but if you do, you’ll have a better idea of what it takes to get your article approved the first time.

After you have read all the terms and conditions, go back and read your article. If your article sounds like a sales pitch, change it. That’s one surefire way to get rejected from an article directory. The object of this game is to contribute useful content to the directory. If the webmasters and ezine publishers think your article is a sales pitch it won’t get published. What’s worse, the article directory will gain a reputation of having crappy articles in their directory. That is why article directory owners are so particular about what they will accept in their directory.

Article marketing is a very effective way to get the word out about your products and services. Be sure to read the terms and conditions first. This will save you a lot of time and editing later.